GDPR Policy

Welcome to our GDPR Policy page. At Dog and Yogi, we value your privacy and are committed to protecting your personal data. This page explains how we handle your information in line with the General Data Protection Regulation (GDPR) and your rights under this legislation. If you have any questions or need further clarification, please feel free to CONTACT US.

Who We Are
Dog and Yogi provides professional, reward-based dog training services. For the purposes of data protection law, we are the "data controller" of the personal data you provide to us.

What Data We Collect
We only collect the information necessary to provide our services effectively. This includes:

Personal Information: Name, email address, phone number, and address.
Dog Information: Your dog’s name, breed, age, health conditions, and behavioural history.
Payment Information: (if applicable) Only processed through secure third-party platforms.
Website Usage Data: Through cookies or analytics tools (see our Cookie Policy for more information).

How We Use Your Data
We collect your data for the following purposes:

To communicate with you about training sessions or inquiries.
To customise training sessions to suit your needs and your dog’s requirements.
To process bookings and payments securely.
To send you updates, resources, or offers if you have opted in to receive marketing communications.
To comply with legal obligations or resolve disputes.

We will never sell or rent your data to third parties.

Legal Basis for Processing Your Data
Under GDPR, we rely on the following lawful bases for processing your data:

Consent: For optional services like newsletters or promotional emails.
Contract: To provide dog training services you have booked with us.
Legal Obligation: To meet accounting, tax, or legal reporting requirements.
Legitimate Interest: To improve our services, ensure customer satisfaction, or respond to your inquiries.

How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse, including:

Secure databases and password-protected systems.
Limiting access to authorised personnel only.
Regularly reviewing our security protocols.

We only keep your data for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Your Rights Under GDPR
As a client or visitor to our website, you have the following rights:

Access: You can request a copy of your personal data that we hold.
Rectification: You can ask us to correct inaccurate or incomplete data.
Erasure ("Right to Be Forgotten"): You can request that we delete your data, subject to legal or contractual obligations.
Restriction: You can request that we limit processing of your data.
Data Portability: You can request your data in a machine-readable format.
Objection: You can object to the processing of your data for marketing or other purposes.
Withdraw Consent: If you have given consent for specific processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at Joey@DogandYogi.com

Sharing Your Data
We may share your data with trusted third-party services (e.g., payment processors, scheduling platforms) only as required to deliver our services. These third parties are GDPR-compliant and bound by confidentiality agreements.

Cookies
We use cookies to enhance your experience on our website. For more information, see our Cookie Policy Page.

Updates to This Policy
We may update this GDPR Compliance Statement periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed.

Email: Joey@DogandYogi.com